Milan/Cagliari, Italy March 21, 2017– Vivocha.com, a prominent Italian startup providing Next-gen Customer Interaction technologies, announced today that it has been selected alongside 50 other high-tech companies to take part to the upcoming EU Gateway Business Avenues.
EU Gateway Business Avenues is an initiative funded by the European Union helping European companies to establish long-lasting business collaborations in Asia.
As a selected company, Vivocha will participate in a one-week business mission in Singapore and Thailand. Vivocha’s selection comes following a meticulous screening process by representatives of EU Gateway Business Avenues, intended to identify high potential companies in the ICT space.
Driven by its proprietary SaaS technologies, Vivocha offers a comprehensive market solution.
As a stand-alone platform, or fully integrated with pre-existing contact center technologies, Vivocha.com is a cloud service that enables businesses to seamlessly communicate with prospects and customers right on the website or Mobile App, using any combination of Video, Voice, Chat, and collaboration tools like assisted browsing, form and document sharing. A sophisticated proactive engine optimizes contacts to reduce service cost and avoid redundant calls to the contact center.
Vivocha.com dramatically reduces deployment time and integration cost, resulting in fast ROI.
Since its incorporation in 2012, Vivocha demonstrated rapid market growth and is positioning itself to be one of the leading provider of Next Generation Customer Interaction platform globally.
“I’m thrilled for the opportunity to take part in this program, enabling high potential companies and emerging startups to accelerate their International expansion into the APAC region,” said Gianluca Ferranti, Co-Founder and CEO of Vivocha. “Our leading-edge solution is currently helping hundreds of European Blue Chips companies to improve their Online customer care processes and our selection to join the EU Gateway Business Avenues give us the opportunity to expand into new markets.”
ABOUT VIVOCHA
Recent winner of the WebRTC product of the year, Vivocha.com is a cloud service that enables businesses to seamlessly communicate with prospects and customers right on the website or Mobile App, using any combination of Video, Voice, Chat, and collaboration tools like assisted browsing, form & document sharing. A sophisticated proactive engine optimizes contacts to reduce service cost and avoid redundant calls to the contact center.
As a stand-alone platform, or fully integrated with pre-existing contact center technologies, Vivocha.com dramatically reduces deployment time and integration cost, resulting in fast ROI.
For more information about Vivocha, visit our website at www.vivocha.com