Video chat online support

Engage with online guests via Video Chat, Co-browsing and Screen Sharing in just a few clicks!

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web rtc

WebRTC

Enables web browsers with Real-Time Communications (RTC) capabilities via simple JavaScript APIs
mobile support

Mobile Support

Easily integrate Video chat and messaging support directly into any iOS and Android Apps
media recording

Media Recording

Capture, store, search and replay high quality voice and video interactions for compliance or training purposes

Online video interaction

Foster loyalty and increase revenues by creating a personal and unique relationship with your online guests via face-to-face conversation.

The All-in-One Interaction Platform

  • One-on-one Video Chat.
  • Advanced collaboration tools.
  • Enhanced and custom proactive rules.
  • Integrated with all your business software.
  • Multi-channel ready: Video, CallBack, Click2Call, Chat

On any device

Visitors who need help should not be required to leave your app to seek support: provide the option for a video conversation in your mobile app.

Easy integration with our iOS and Android SDK

  • See what users are searching for in real time
  • Customizable interfaces
  • Push notifications
  • GeoLocation

Fully integrated with the leading platforms:

44%

say that real-time assistance is one of the most important features a website can offer.

70%

of buying experiences are based on how customers feel they are being treated.

77%

of online shoppers would like to make contact with a real person before making a purchase.

PROVIDE PROACTIVE AND REAL-TIME SUPPORT

Make it quick and easy for customers to access real-time support while shopping online via desktop and mobile devices. Seamless, non-intrusive, and intuitive interfaces provide the engagement experience that will lead to greater conversion and incremental revenue.

Interested? Download the Solution Brochure:

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Boost online sales

Increased conversion rates and higher average transaction value will boost your online sales.

Increase efficiency

Reduce interaction time and redundant calls by supplying contextual information to the contact center agent.

Reduce service costs

Increased efficiency reduces service costs, in addition to keeping your online guests happy.